Hastings Direct Assist
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How can we help?

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Query about your booking or repair?

Get in touch with our team at Vizion Network to discuss your vehicle repair

Policy & Renewal Questions

Policy questions, including liability or excess queries and policy renewals

Contacting your repairer

You can contact your repairer via your hub, login and use the details provided

Introducing
Evie

Evie is available 24/7 to support the most common queries and help needed
Your Guarantee

Your Guarantee

All accident damage repairs are covered by a Lifetime Guarantee.

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Have a question?

Have a question?

Did you know that the fastest way to solve most issues is online. Read our FAQ.

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Need Help?

Need Help?

Comprehensive help on getting the most from your repair journey and hub.

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Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. Registered in England and Wales no. 3116518. All policies are subject to English Law.

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